Samer Al Gaddah International General Trading Co. L.L.C., based in Dubai, UAE, has established itself as a global leader in high-quality lubricants and car care solutions. Since its inception, the company has been committed to delivering innovation, reliability, and excellence across diverse industries including automotive, industrial, and marine sectors.
With a portfolio of trusted brands such as V8 German Lubricants and Euro Gulf, Samer Al Gaddah has expanded its footprint across international markets, building strong relationships with clients worldwide. Supporting its operations, the company operates Al Nisr Al Thahabi Lubricants & Oil Industry L.L.C. as its manufacturing unit located in Sharjah. Despite this growth, managing multiple product lines, distribution channels, and operational processes manually created challenges in efficiency, accuracy, and reporting.
Challenges
- Only the Focus application was used for accounting; no tracking for manufacturing, stock, or other operational modules.
- Lack of visibility on material movement and usage across operations.
- Unable to calculate labor, consumable, and electricity costs accurately.
- Inter company transactions between Samer Al Gaddah International General Trading Co. L.L.C. and Al Nisr Al Thahabi Lubricants & Oil Industry L.L.C were difficult to manage and track.
- HR and payroll processes were manual; attendance tracking and biometric monitoring in Excel were cumbersome.
- Sales performance and commission tracking for individual salespersons were unclear.
- Administrative records like device details and trade license expiry were hard to monitor, leading to missed notifications.
- Financial reporting was limited; only basic accounting was managed with Focus, with no consolidated reports, asset tracking, or customized statements.
Benefits
- Centralized all operations in ERPNext, covering accounts, stock, Sales, CRM, Assets, manufacturing, HR, payroll, and administration.
- Full material traceability: track usage, movement, and inventory in real time.
- Accurate costing for labor, consumables, and electricity for better project and production insights.
- Simplified inter company transactions with full module tracking across multiple entities.
- Automated HR and payroll: attendance, biometric integration, and payroll calculations.
- Sales commissions calculated accurately per salesperson, with customized commission structures.
- Admin module automated device records and trade license monitoring with notifications for expiry dates.
- Enhanced accounting capabilities: customized statements, receipts/payables management, consolidated financial reporting, and asset calculation.
Impact
- Improved operational efficiency by 98% by removing manual work across departments.
- Full visibility of material usage and inventory with accurate cost tracking.
- Faster and more reliable financial reports for better decision-making.
- Reduced HR and payroll processing time through automated attendance and payroll.
- Clear sales performance tracking with accurate commission calculations.
- No missed renewals due to automated admin alerts and notifications.
- One unified ERP system supporting scalable and controlled business growth.
Testimonial
“Before ERPNext, our processes were largely manual and difficult to manage. Reporting was slow, and information was spread across multiple systems. The Wahni IT Solutions support team worked closely with us, clearly understanding our needs and guiding us throughout the implementation. Their timely support made the transition smooth and easy. Today, we manage all core operations from a single system with real-time visibility, giving us the
confidence to focus on growth. — Musthafa, Finance Manager”
